Refund Policy

Short version: if Forecast by MOSS is not right for you, ask within 7 days of paying and we will refund you in full. After 7 days we do not give refunds.

How long you have

You can ask for a full refund within 7 days of any payment, for your first purchase or a renewal. Once the 7 days have passed, payments are not refunded. You can still cancel at any time to stop future charges.

How to ask

1. Email support@mossfixesmoney.com from the address you used to buy, or use the link in your Lemon Squeezy receipt email.
2. Include your order number (it is in your receipt) or simply the email address you used.
3. You do not need to explain why. A line about what did not work helps us improve the app.

What happens next

We refund the payment through Lemon Squeezy to your original payment method. Banks usually take a few business days to show it. After a refund your licence key stops working and the app returns to the Sandbox. Your encrypted data stays on your computer.

Cancelling is separate

Cancelling stops future charges but does not refund a payment already made. To cancel, use the “manage subscription” link in your receipt email. Your plan stays active until the end of the period you paid for.

Charged by mistake?

If you see a charge you did not expect, write to support@mossfixesmoney.com and we will sort it out.